ASPIRE

Where do you ship?
The UK, all EU countries, the US, Canada, Australia, New Zealand, Switzerland, Norway, the UAE, Hong Kong, Israel, Japan, South Korea, Malaysia, and Singapore. Full breakdown of rates on our shipping page.

How long will my order take?
UK orders arrive within 2–4 working days. EU orders typically 3–7 working days. The rest of the world, typically 5–10 working days. All orders ship tracked via Royal Mail.

Do I pay customs?
US customers, no — we cover it. Everyone else outside the UK may be charged local VAT or duties on arrival, depending on your country’s rules. Full details on our shipping page.

Full details on our shipping page.

How do I choose the right size?

Each product includes a size guide to help you find the best fit.

📏 The size guide is available in the last product image.

If you’re between sizes, we recommend sizing up for comfort.

Returns, Refunds & Exchanges Policy

Thank you for shopping with Aspire. We want you to love your purchase, however we understand that sometimes a return or exchange may be needed. Please read the information below carefully.

Order Changes or Cancellations

Once an order has been placed, we may not be able to make changes or cancel it as orders are processed quickly.

If you need to make a change, please contact us as soon as possible and we will do our best to help.

Contact information can be found here or contact@aspiregymwear.com

Returns on Change of Mind

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

    •    Unworn and unwashed

    •    Clean and in original condition

    •    With all original tags attached

    •    Where reasonably possible, returned in original packaging

For hygiene reasons, underwear, socks, and water bottles cannot be returned or refunded, unless faulty.

Exchanges

We offer exchanges for different sizes or colours, subject to availability.

Option A – Direct Exchange

If your requested size or colour is available, we will exchange your returned item once it has been received and inspected.

Option B – Store Credit

If the requested item is out of stock, we will issue store credit for the value of the returned item to be used on a future purchase.

To request an exchange, please contact contact@aspiregymwear.com with your order number and details of the item you wish to exchange.

Return Postage

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked service to ensure your return arrives safely.

International Returns
The same 14-day window applies wherever you’re returning from.
A few practical notes:
• Customers are responsible for return shipping costs.
• We recommend a tracked service so you can confirm your return has reached us.
• Mark your parcel clearly as “RETURNED GOODS — UK ORIGIN” on the customs declaration. This prevents your return from being held up at UK customs.
• If you paid VAT or import duties on the original delivery, you may be able to reclaim these from your local customs authority. We can’t refund what we didn’t receive, but we’ll provide any paperwork you need.

Refund Processing

Once your return is received and approved, refunds will be processed to the original payment method within 10 working days.

Legal Rights (UK Consumers)

Under UK consumer law, you have the right to cancel most online purchases within 14 days of receiving the goods, even if you change your mind.

Returned items must be unworn, unwashed, in original condition, with tags attached and, where reasonably possible, in original packaging.

We reserve the right to refuse refunds for items that show signs of wear, damage, staining, or are not returned in a resaleable condition.

This policy is offered in addition to your statutory rights.

Return Address

Please return all items to:

Aspire Apparel Ltd

Flat 20

24 Elliot Street

Plymouth

PL1 1BE

United Kingdom

For delivery details, please see our Shipping Information page.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us at:

contact@aspiregymwear.com

Are your products suitable for high-impact training?

Our activewear is designed for training, movement and everyday performance.

For high-impact activities, we recommend checking the product description for support and fit details.

Product Care

To keep your ASPIRE pieces looking and feeling their best, we recommend following the care instructions below:

    •    Cold wash at 30°C

    •    Wash with similar colours

    •    Do not tumble dry

    •    Do not bleach

    •    Do not iron

    •    Do not use fabric softener

    •    Hang dry only

Our fabrics are designed to be soft, sculpting, and 4-way stretch. Following these care instructions will help maintain the fit, stretch and performance of your activewear.

What payment methods do you accept?

We accept:

    •    Credit & Debit Cards

    •    Apple Pay

    •    Google Pay

    •    PayPal

    •    Klarna (where available)

How do I contact you?

If you need help, contact us at:

📧 contact@aspiregymwear.com

We aim to respond within 24–48 hours (working days).

For further contact information look at our Contact Us page